Privacy Policy

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Carline Jewellery LTD

What we collect from you

Here at Carlines Jewellery Ltd we are committed to ensuring that your privacy is protected.  Any personal information you give to us will only be used in accordance of this privacy policy. The subject of privacy and use of personal information is a forever evolving subject and we may change this policy from time to time by updating this page. We do recommend you read through carefully to have an understating of this.

By providing Carlines Jewellery Ltd with your personal information, you agree and consent to its transfer, processing, use and disclosure as outlined in this privacy statement.

When you shop on our website, we collect personal information (PII) that you provide to us. We will ask you to provide PII such as your name, email, address and phone number.
Whilst browsing our site, third party information may collect information about where you are on the internet. This includes but is not limited to - the URL you came to us from, your IP address, your browser type and the pages of the website you interacted with.

you agree to the collection and use of your Personal Information. 

You are consenting to receive the following automated emails which cannot be cancelled:
 

Order Confirmation
Order Dispatch / click and collect option

Track your order if possible
Item still in your basket

We use the information to understand your needs and provide you with a better quality of service, and in particular for the following reasons:
 

To help improve our products and services.

Reviews

Process and orders or returns

To reply to any questions that you may have

Payments

Here at Carlines Jewellery LTD we are committed to ensuring that your information is safe and secure.

All payments made on our website are processed by Stripe. To find out more about Stripe security and privacy policies please visit www.stripe.com/gb 

All transactions are secure and your credit card information is never stored .

Cookie

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 

We use cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to individual customer needs. We only use this information for statistical analysis purposes.
You can choose to accept or decline cookies and can delete any that get stored. Our option regarding cookies will pop up straight away, at our homepage.

Controlling your Personal Information

Carlines Jewellery Ltd does not use your information for marketing purposes unless specifically opted in to by yourself

If you have previously opted in to receiving marketing emails from us and no longer want to receive them, you can opt out by clicking on the unsubscribe option which will be in your account page.

If you would like to opt out for anything please call, email or even write to us.

You have a right to ask what PII Carlines Jewellery LTD  has on record for you and if you wish for your data to be deleted or amended. If you request your data it will be provided to you in a digital format and must be sent to you within 30 days of receiving your request. If a subsequent removal request is made it must also be completed within 30 days. You also have the right to request any data to be transferred to a third party under the right to data portability.
When making a request, Carlines Jewellery LTD has to take reasonable measures to ensure your identity by using DPA (data protection act 1998)

If you are still unsure on anything, please get in touch before using our website.

Thank you for taking the time in reading our Privacy policy,

Carlines.